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Whether you need guidance choosing the right pergola, cold plunge, or beverage refrigerator, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Larger items like pergolas and cold plunges may require freight delivery, and we will provide tracking details once your order is on its way.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your delivery status. If you have not received tracking information within 3 business days of placing your order, please email us and we will look into it right away.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pergola size for my patio?
Consider the dimensions of your deck or patio, the furniture you plan to place underneath, and whether you want full or partial shade coverage. Our product pages include detailed measurements and recommended use-case areas to help you find the right match for your outdoor space.
What should I know before purchasing a cold plunge?
Think about where you plan to place it, whether on a patio, deck, or covered area, and check the product dimensions to confirm it fits comfortably. Each listing includes specifications on water capacity, drainage requirements, and materials so you can plan your setup with confidence.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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